Refund policy

Last updated 4 September 2026.

The short version

Ask within 14 days and you get all your money back. No reason, no form, no questions about what you did or did not use.

After 14 days

We refund the unused part of the current four-week period, pro rata to the day.

One-time purchases

The Style Book and the guides are refundable within 14 days, the same as everything else.

A charge you do not recognise

Write to support@example-grace.test with the amount and the date. We will find it and, if it should not have happened, refund it. We will not ask you to prove it was not you.

How long

We start within one working day. Your bank then takes three to ten days, which is outside our control.